Please contact our shipping and logistics team for any inquiries regarding orders and you will get a response within 24 hours by filling out the form below.
(excluding weekends as we are closed)
Opening Hours:
Monday to Friday 9am to 5pm ET
PRODUCTS
Do you offer training on your brands?
We offer free online training and certification on our Fusion and Ekseption brand. You can access these under our Aesthetic Trainings tab and click "Free Trainings." We also offer free webinars on our YouTube channel @awaesthetictraining
Are your products cruelty-free?
Our products are gluten free, cruelty free, ecofriendly, and organic.
Can Fusion vials be injected?
Fusion Mesotherapy is not approved for injection in the U.S. and can be used with micro needling or other modalities.
Can Fusion serums be mixed?
Most serum vials are recommended for use as is. Each serum has been clinically proven to work on its own and mixing could alter the chemistry. Single component serums such as F-HA, Smart Mix, and Vitamin C can be mixed with any sterile serum.
What is the shelf life on Fusion and Ekseption products?
All of our products have a shelf life of 2-5 years depending on it’s active ingredients.
How many treatments can I get from a box of Fusion vials?
Each Fusion box contains 5 vials, available in either 5ml or 10ml sizes. The number of treatments you can perform depends on the type of treatment and the vial size you choose. Typically, a 5ml vial is recommended for one facial treatment, while a 10ml vial is recommended for one body treatment. You can find detailed protocols and treatment guidelines in our Fusion Product Book to help you determine the exact usage for each treatment type.
How many treatments do you get our of a single Ekseption peel bottle?
It is 3 ml for one layer; if we take 2 layers per treatment, it would be 10 treatments per bottle.
How many uses do you get out of mixlab serums?
For home use (twice a day), it can be 2/3ml per application, therefore, it is 25 uses. For professional use it can be 5ml per treatment, which is 15 uses.
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