Our Glycolic Facial Toner is an excellent option for pigmentation because it gently resurfaces the skin, helping to smooth texture, improve signs of aging, and reduce the appearance of uneven tone and dark spots.

For more sensitive skin, we recommend the Prebiotics Facial Mist. Prebiotics support the skin’s microbiome, strengthen the skin barrier, and help reduce inflammation, making the skin more resilient and better able to tolerate active ingredients like kojic acid.

Using these together helps maintain a balanced, healthy complexion while effectively targeting discoloration, and they are suitable for all skin types, including sensitive skin.

Yes, it is suitable for all skin types, including sensitive skin. The formula uses a gentle, non-irritating retinol blend that helps reduce the appearance of fine lines and crow’s feet without causing the redness or peeling often associated with traditional retinol products.

Our pigmentation and dark spot bundle is formulated to be gentle and should not cause peeling when used as directed for daily home care. Kojic acid works by slowing melanin production rather than increasing cell turnover like retinol, which makes it less likely to cause irritation or flaking.

Most users find it easy to incorporate into their routine without experiencing harshness, making it suitable for daily use on most skin types, including sensitive skin. If you have very sensitive skin, we recommend patch testing and introducing the products gradually to see how your skin responds.

Yes. At AW, we believe beauty should always be cruelty-free. Our products are not tested on animals and never will be.

Each product is tested by volunteers who share feedback on their skin’s reaction and overall experience. This real-world input is used alongside lab analysis to refine and improve each formula.

In accordance with regulatory requirements, every product is evaluated by a qualified chemist to ensure safety, stability, and consistency. Products are also sent to independent external laboratories to confirm that preservatives remain effective throughout the product’s full shelf life.

The cleanser transforms from an oil into a milk because its oil-gel base emulsifies when it comes into contact with water. When applied to dry skin, the oily texture helps dissolve makeup, excess sebum, and impurities. Once water is added, it turns into a lightweight, silky milk that rinses away gently without stripping the skin.

The oil phase helps dissolve even heavy makeup, sunscreen, and impurities, while the milky texture allows the cleanser to rinse away easily without stripping the skin’s natural moisture. This leaves the skin feeling fresh, soft, and nourished, making it especially beneficial for sensitive or dehydrated skin.

We do not recommend using our products on children under 12 years old. At this age, the skin is still developing and typically does not require active treatments or supplemental skincare. Using products designed for adult skin may have unintended effects and could impact the skin later on.

Your safety is always our top priority. All of our products are formulated with clean ingredients and undergo standard safety and quality checks. However, they have not been specifically tested on pregnant or breastfeeding individuals.

If you are pregnant or breastfeeding, we recommend reviewing the ingredient list of any product with your healthcare provider to address any specific concerns before use.

Most AW products have a general shelf life of 2 years from the date of production. When you receive your products, they will have a minimum remaining validity of 6 months, though most typically range between 12 and 24 months.

To ensure optimal freshness and performance, we recommend dropshipping products directly to your clients to avoid items sitting on shelves for extended periods.

Yes. All AW products are formulated without parabens. We also exclude mineral oils, silicones, PEGs, chemical UV filters, microplastics, synthetic fragrances, artificial colorants, and other questionable ingredients, ensuring clean and thoughtfully formulated skincare.

AW does not use synthetic fragrances. All of our fragrance compositions are 100% vegan and carefully created using natural aromatic substances, without phosphates or synthetic preservatives. Some products are completely fragrance-free to better support sensitive or allergy-prone skin types.

Some of our products may contain alcohol, but not all alcohols are the same, and not all are harmful to the skin. Every ingredient used in our formulas is carefully evaluated to ensure it is safe and effective.

In some cases, small traces of alcohol may be present because many plant extracts, except those used in oil-based products, are produced using alcohol-based extraction methods.

In certified natural cosmetics, only natural ethyl alcohol (also known as ethanol, food grade alcohol, pure alcohol, or grain alcohol) is permitted. It is derived from fermented plant sources such as wheat, rye, corn, or sugarcane.

No. Contrary to common belief, scientific studies show that alcohol does not cause transepidermal water loss, meaning it does not strip moisture from the skin. In fact, alcohol-based hand rubs have been shown to be gentler on the skin than soap and water, making them preferable from a dermatological perspective.

Extensive research also demonstrates that ethanol causes minimal to no skin irritation, even at very high concentrations. Alcohol has a long history of safe use on the skin, including in medical and surgical settings.

Unlike many preservatives, alcohol evaporates within seconds after application, limiting skin exposure and reducing the risk of long-term damage. Due to this rapid evaporation, alcohol is considered less toxic than many commonly used synthetic preservatives in skincare.

Alcohol is used in some of our formulas because it plays an important functional role without compromising skin health. It acts as a natural preservative to keep products microbiologically safe, enhances the absorption of active ingredients, and allows formulas to dry quickly without leaving residue on the skin. Compared to many synthetic preservatives, alcohol has lower toxicity and a reduced risk of buildup on the skin.

Scientific evidence consistently shows that ethanol is safe and non-damaging to the skin, even at concentrations higher than those typically used in cosmetics. In natural skincare, alcohol helps preserve product integrity, improve effectiveness, and maintain safety while supporting overall skin health.

North Carolina, USA

The total time it takes to receive your order is referred to as the delivery time, which includes both fulfillment time and shipping time.

Fulfillment time is the time needed to prepare your order and depends on the number of products purchased:

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  1 to 20 products: 2 full working days
  
• 
  21 to 100 products: 7 full working days
  
• 
  100 or more products: 12 full working days
  

Shipping time is the time it takes for the package to travel from our facility to your delivery address. This varies depending on the shipping carrier and may be affected by holidays or peak shipping periods.

At AW, we take shipping issues seriously and are here to help if your order arrives damaged or goes missing. If your order is damaged during shipping or lost by the courier, please contact our support team as soon as possible by filing a claim through our website.

To submit a claim, visit the Contact Us page and select Shipping Inquiries & Claims. Our team will review your request and assist you within 24 hours to help resolve the issue.

When filing a claim, please include the following information:

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  Your order number
  
• 
  Clear photos of the damaged items and the shipping box, if applicable
  
• 
  The replacement address where you would like the products to be sent
  

Due to the nature of our products, which are made with organic ingredients and crafted in small, fresh batches specifically for our spa partners, we are unable to accept returns. Each order is carefully prepared to maintain purity, quality, and safety, and once delivered, products cannot be resold.

Returns are only accepted for items that arrive damaged or faulty. If you receive a damaged or defective product, please report the issue as soon as possible so we can take appropriate action. To file a claim, contact us at support@awaesthetictraining.com and include your order number along with clear photos of the product and packaging.

Yes! Once you’ve completed the course with 100% of the material, you’ll have the option to download your certificate of completion. This certificate is yours to keep and can be added to your professional portfolio.

Since our courses are fully online and designed for flexible learning, the time to complete can vary by individual. On average, most students finish within 2–3 hours, but you’re free to learn at your own pace and revisit the material anytime.

Our courses are designed to provide you with knowledge, skills, and a certification of completion, but they do not serve as a license to practice. We recommend that you check with your state’s medical or cosmetology board to ensure you are in full compliance with local laws and regulations before offering any treatments.

Our packaging uses an airless pump. When new, it may require a few pumps before the product comes out. This is completely normal.